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Managed security operations

Managed Security Operations Center

Define monitoring coverage and escalation needs.

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01 / Purpose

What this service solves

Managed security operations qualification for monitoring scope, telemetry, SIEM integration, coverage and escalation.

Outcomes

Define monitoring coverage and escalation needs.

The engagement brief establishes deliverables, responsibilities and acceptance criteria for your scope.

02 / Scope

Build around your environment.

Share endpoint count, log sources, SIEM, 24/7 need, existing SOC model and environment.

Capabilities in scope

Scope is tailored to the following areas:

  • Endpoint count
  • Log sources
  • SIEM or logging platform
  • 24/7 monitoring required
  • Existing SOC
  • Environment

Relevant technologies & environments

  • How many endpoints and log sources are in scope?
  • Which SIEM or detection tools exist?
  • Is 24/7 monitoring required and is there an existing SOC?

03 / Delivery

A clear path to engagement.

  1. Share your context

    Describe your objectives, systems and current controls.

  2. Agree the boundaries

    Review technical scope, authorization, access and delivery constraints.

  3. Confirm the engagement

    Agree responsibilities, timing and expected outputs before work begins.